Troubleshooting

Sending logs

Help us help you troubleshoot by sending logs and your login or email address if you are having trouble with the app, either logging in or crash issues,

If you are not logged in

From the log on screen, tap "Get help logging in".

A send feedback form will open. Describe the issues you're having, add your email address, and make sure the 'Attach application logs' is on. We'll do our best to investigate and get back to you as quickly as we can.

If you are logged in

Go to the 'More' menu at the bottom right, tap "

A send feedback form will open. Describe the issues you're having, add your email address, and make sure the 'Attach application logs' is on. We'll do our best to investigate and get back to you as quickly as we can.